Adobe Flash was once the primary format for animations and video clips on the Web, but Apple never permitted Flash on their iPhones and iPads. If you haven’t already removed Adobe Flash Player from your Mac, now is a great time to do this. It’s Time To Remove Adobe Flash From Your Mac The Seattle Times also wrote about the new WA Notify System. Or, if you test positive for COVID then you can tap Share a COVID-19 Diagnosis. Once you’ve enabled this feature, if you change your mind you can tap on Turn Off Exposure Notifications. If your iPhone doesn’t list this feature, consider upgrading.) Scroll down to and tap on Exposure Notifications (This feature was added in iOS 13.5.Here’s how to enable COVID exposure notifications on your iPhone: Or, for a quick overview read Washington State’s page about how WA Notify works and maintains privacy. If you have concerns about your privacy and how these apps work, you can read 9to5Mac’s detailed explanation about how privacy is maintained by these apps. If you’re not familiar with COVID exposure notification apps, check out my previous Tech Tip about COVID exposure apps. (If you or your friends have an Android-based phone then get the free WA Notify app from the Google Play Store.) I encourage you to enable this feature on your iPhone using the instructions below. On November 30th Governor Inslee of Washington State announced the availability of WA Notify, a COVID exposure notification system. Read More from “Replace Your Apple AirPort With Eero Pro” Apple Shows You How To Make Beautiful Photos and Movies Using Your iPhone Check out these other Tech Tips if you’re replacing an Airport Time Capsule or replacing an Airport Express. In many circumstances, I tend to recommend replacing your AirPort Express or Extreme devices with Eero Pro devices, very often an Eero Pro 3-pack. I suppose it could be a testament to the quality of Apple’s products that so many AirPort devices are still functioning and that they continue to receive the occasional firmware update from Apple. Not surprisingly, lots of improvements have occurred in Wi-Fi technologies since 2012, so you’d be much better served by replacing your aging AirPort Express, AirPort Extreme or AirPort Time Capsule. Apple discontinued all AirPort products in April 2018. Apple last’s major upgrade to their AirPort products was around 2012 when they introduced products that supported the fourth generation Wi-Fi protocols. However, I do accept, this is a speculative comment.Are you still using an Apple AirPort wireless router to create your home’s Wi-Fi network? If so, you are overdue for a replacement. Judging by their approach to support call hours (see point 1, above) and the way in which the web support ticket lifecycles go, I would be more than surprised if they offered any kind of remote support assistance, via one of the plethora of remote support tools, such as Webex or LogMeIn, like most other service providers do, these days. However, their ticketing system not only doesn't allow us to set a case severity level, when opening or editing a ticket, but doesn't even include what the current severity level is on the ticket!4. "How we handle support requests" details the severity levels their case management operates around. All they don't have is the will to use the data already at their disposal.ģ. Almost every bullet point in the list is a piece of information they will already have. Web support requirements details a long list of technical information for us to provide in the case, that the systems already employed by CrashPlan should be able to provide to the case technicians automatically. For a company that offers a global service, to operate strictly on a US CDT office hours for phone support is positively archaic, in a world that has been globalised, with global companies offering "follow-the-sun" support services for decades already, is pretty woeful.Ģ. Responses can be somewhat terse, when they eventually happen, sometimes getting absolutely nothing for days, in Web tickets and often with back and forth streams of questions, over days.Just looking at their KB article about their "Support policy" immediate should ring alarm bells: ( issues identifiable here are:ġ. Should you need to actually contact support then things only get worse. Their support documentation, whilst plentiful, is often filled with inconsistencies and inaccuracies, especially when trying to work out which documents refer to which products. However, if you encounter any issues or have any reason to contact their support expect things to not go particularly well. Integration Platform as a Service (iPaaS)ĬrashPlan is essentially a set and forget backup tool that appears to do the job it is intended to.Environmental, Social, and Governance (ESG).
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